THINGS YOU NEED TO KNOW
Below are our terms & conditions.
PRICING
All of our wedding packages are priced at a discounted rate. Discounts will not apply if you choose to remove items from the set packages. Upgrades and adding additional props/services will be permitted. Swapping items is considered an upgrade so additional charges will also apply. If the package does not suit you, we recommend creating your own wedding ceremony with items from our collection or viewing our other wedding ceremony packages that we have put together.
BUMP-IN AND BUMP-OUT
Please allow at least 2 hours prior to the ceremony start time for us to bump-in. for a standard ceremony package.
We will commence pack-down 30 minutes after the ceremony. For example:
12:00PM: Set up comence
1:30PM: Set up complete/finishing touches
2:00 PM: Ceremony starts (30 minutes)
2:30 PM: Ceremony concludes
2:30 - 3:00 PM: Photos and refreshments (30 minutes)
3:00 PM: Pack-down and bump-out will commence
If you would like additional time before pack-down begins please arrainge this prior to the day. Delays on the day will incur a fee of $50 per 15min or part there of.
SECURITY BOND
For Wedding Packages, a minimum of $300.00 security bond will apply. For special items such as fragile and vintage items the bond may be higher and will be stated in the invoice.
The bond will be refunded back to the same payment method within 10 business days after the event date, less any additional surcharges that may have been incurred or for any loss or damage to our items.
DEPOSITS AND PAYMENTS
A deposit of 50% of the total booking cost (excluding security bond) is to be made within five (5) days of accepting the quote to secure the booking.
Often the initial quote needs some tweaking before you accept it, we ask for a $500 non-refundable booking deposit to secure the date while we back and forth over the details and add-ons. This amount will go towards the deposit amount. Full deposit (50%-$500) is due within 28 days of the initial quote.
The balance, including the security bond, is payable in full no later than 4 weeks prior to the event date.
Payments can be made by direct bank transfer or by credit card (2.3% credit card surcharge)
In the event of non-payment by the due date, Prop Garage reserves the right to request a fixed interest payment amounting to 10% of the sum remaining due. Prop Garage will be authorized to suspend any provision of services without prior warning in the event of late payment. If a payment is still outstanding more than sixty (60) days after the due payment date, Prop Garage reserves the right to call on the services of a debt recovery company. All legal expenses will be payable by the client.
Late payment may result in some services being varied from the original agreement due to time and ordering constraints. No refund will be applied.
LONG DISTANCE TRAVEL SURCHARGE
A long-distance travel surcharge will apply if the event venue is outside 50km toll free from postcode 2753. This will be added on top of the package price.
LOADING & TERRAIN FEE
A loading-distance & terrain surcharge will apply if we do not have direct vehicle access (loading zone) within 10 metres of the ceremony site, and/or where there are stairs or uneven surfaces which will prevent us from using a trolley to transport our equipment. This may add extra set-up and pack-down time as we can only manually carry a limited number of items at a time.
Please ensure that you obtain the relevant information from the venue regarding any available loading/parking zones, the type of terrain and trolley access. We reserve the right to charge the loading-distance/terrain surcharge after the event if the above information is not obtained at the time of booking as this increases our set up time.
PERMITS & RANGER ESCORT
Please ensure that you obtain the necessary permits and bookings for the use of the ceremony venue. This also includes booking for a ranger escort for Prop Garage Wedding Styling to have vehicle access directly to the ceremony site, where applicable.
CLEANING FEES
We will provide a general clean of the area and will dispose any rubbish that came directly from us, for example cable ties, florals, and drink stations. However, additional charges will apply for the cleaning and disposing of all rubbish left behind by the client, the guests and other suppliers that did not come directly from Prop Garage Wedding Styling, for example rubbish from your caterers or the client's own food and drinks.
WET WEATHER BACK-UP
Mother nature is quite unpredictable, so we recommend that you have a wet weather back-up plan in place in case of inclement weather. Check with the ceremony venue whether they offer a wet weather back-up option for you. We will do our best to accommodate any reasonable request to set up the event in an alternate location providing this does not interfere with our other bookings, however a decision must be made no later than 12 hours prior to the setup time.
If you do not have a wet weather back-up venue booked and the rain is only a light drizzle, you have the option of hiring our large white market umbrellas and also our white wedding umbrellas for guests to use, but a 48 hours notice is required if you are considering hiring our umbrellas.
Additional travel charges may apply if the alternative venue is located some distance from the original site.
INCLEMENT WEATHER
In the event of rain or high winds, if you choose to hold your wedding outdoors despite weather, we reserve the right to withhold any items that may be damaged by the rain or wind. An additional surcharge will also apply.
PARKING FEES
Any parking fees required to be paid on the day to set up the ceremony will be passed onto the client.
BEACH WEDDING SURCHARGE
A surcharge will apply if your ceremony will be held on a beach due to additional cleaning of sand and salt water from the equipment afterwards.
AGREEMENT
By booking with us you confirm that you have read, understood and agree to all the terms and conditions set out on our website.
All our contractual relations will be governed exclusively by Australia law.